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Rewst’s Campaign to Make Everyone an Automator
The vendor’s all-new, AI-native platform aims to democratize RPA. Plus: Rewst pursues action gravity, N-able exposes shadow AI, and BetterTracker greets…
Jun 28
•
Rich Freeman
1
BetterTracker Greets Betty and Bob
The expense tracking solution for MSPs plans to use a pair of new AI tools to turn a system of record on spending data into a system of action too.
Jun 28
•
Rich Freeman
N-able Sheds Light on AI’s Shadows
The company’s new Shadow AI Visibility solution is its first step into AI security and governance, as well as a precursor to forthcoming system of…
Jun 28
•
Rich Freeman
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Shield Technology Partners Is Building Something Totally New in Managed Services
Oct 20, 2025
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Rich Freeman
2
Mega MSPs Are Old News. Say Hello to the Mega Megas.
Jan 31
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Rich Freeman
4
Threading the AI Risk/Reward Needle
Apr 26, 2024
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Rich Freeman
1
Move Over, Private Equity. Venture Capital is Investing in MSPs Too.
Sep 14, 2025
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Rich Freeman
3
Treeline is Different
Apr 6
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Rich Freeman
5
Distribution is Dead
Nov 10, 2025
•
Rich Freeman
1
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Treeline’s Buying
The a16z-backed MSP still prizes organic growth but is making acquisitions to reach local markets. Plus: Evergreen’s emerging AI strategy and what Top…
Jun 21
•
Rich Freeman
1
Evergreen’s Budding AI Playbook
The managed services giant is seeing early success with forward deployed engineers and workflow automation, and AI’s increasingly factoring what it pays…
Jun 21
•
Rich Freeman
Top Down Ventures Seeks Frequent Flyer Founders
The venture capital firm for MSP software makers is looking for AI startups led by people willing to log serious miles meeting MSPs face to face.
Jun 21
•
Rich Freeman
Bonus Post: Has ConnectWise killed Asio? It’s Complicated.
The short answer is no. The longer one is they’ve updated and AI-enriched Asio so much that only a new name could do justice to the changes.
Jun 17
•
Rich Freeman
2
Pax8’s Feeling a Need for Speed in AI
The marketplace operator’s investing in enablement, services, and tools aimed at helping MSPs complete the demanding journey into managed intelligence…
Jun 14
•
Rich Freeman
1
AI is a Gamble. Lemhi and D&H Want Better Odds.
A brand-new startup and a well-known distributor are both trying to help partners make the move to client-facing AI services successfully.
Jun 7
•
Rich Freeman
1
D&H Rides the Advanced Solutions Train
Long known for supplying end user compute gear to VARs and system integrators, the company’s now moving into cloud, AI, and security, and working hard…
Jun 7
•
Rich Freeman
IgnitHQ Dares to Dream
The nervy young startup is taking on industry giants with an all-new, AI-native platform for MSPs. Plus: The ASCII Group bets on community to ease MSPs…
Jun 1
•
Rich Freeman
Learning from the AI Collective
The ASCII Group sees community-based knowledge sharing as the key to helping IT providers navigate the toughest transition they’ve ever faced.
Jun 1
•
Rich Freeman
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