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AI Bubble? Don’t Worry, Be Happy, MSPs
Yup, there’s a bubble. Nope, per Omdia, that’s not bad news for MSPs. Plus: dual examples from Barracuda and WatchGuard of why less can be more in…
Oct 26
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Rich Freeman
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1
Less is Sometimes More in Cybersecurity
The latest news from Barracuda and WatchGuard shows how leading security vendors are adapting to demand among MSPs for fewer vendor security solutions…
Oct 26
Shield Technology Partners Is Building Something Totally New in Managed Services
It fuses software, services, and a ton of venture capital under one roof. Plus: Pia’s careful progress toward agentic AI for MSPs and more reasons to…
Oct 20
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Rich Freeman
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1
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Shield Technology Partners Is Building Something Totally New in Managed Services
Oct 20
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Rich Freeman
1
1
Threading the AI Risk/Reward Needle
Apr 26, 2024
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Rich Freeman
1
What’s Changing and What’s Not at Kaseya
Jan 24
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Rich Freeman
Move Over, Private Equity. Venture Capital is Investing in MSPs Too.
Sep 14
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Rich Freeman
1
Everything You Know About Partner Programs is Wrong
Aug 9, 2024
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Rich Freeman
3
AI-Native Approaches to AI-Era Managed Services
Jul 14
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Rich Freeman
1
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The Clock is Truly Ticking on Quantum Computing
MSPs and vendors who understand and strange and very new technology when it arrives will have first-mover advantage on making serious money.
Oct 20
Pia Takes MSPs to the Couch on Agentic AI
The AI for MSPs software maker is rolling out autonomous service desk functionality only as quickly as MSPs are psychologically prepared to accept it.
Oct 20
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Rich Freeman
Three Reasons Sherweb’s Alliance with Huntress Matters
The deal highlights Microsoft’s huge presence in security, Sherweb’s “value-added marketplace” strategy, and the power of culture in the channel.
Oct 16
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Rich Freeman
Why CyberFOX Believes in the 80-90 Rule
No, that’s not a typo version of “the 80-20 rule.” CyberFOX is all-in on the proposition that MSPs need 80% of the functionality provided by enterprise…
Oct 16
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Rich Freeman
DMARC Adoption is Both Way Better Than Before and Not Good at All
Recent research from EasyDMARC makes clear that while deployment of DMARC records is rising fast, enforcement of DMARC best practices is abysmally low.
Oct 16
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Rich Freeman
Kaseya and ConnectWise Are Less Different than Meets the Eye
Or so it appears now that Kaseya says it’s an API-first vendor. Plus: what security startups can learn from INKY’s sale to Kaseya and the view from Bain…
Oct 11
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Rich Freeman
INKY’s Advice for Security Startups: Think Platform
Or so it appears now that Kaseya says it’s an API-first vendor. Plus: what security startups can learn from INKY’s sale to Kaseya and the view from Bain…
Oct 11
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Rich Freeman
Bain on Agentic Pricing and AI: Get Started, People
A senior partner at the global consultancy urges MSPs to start experimenting with agentic AI pricing models and AI service practices.
Oct 11
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Rich Freeman
ConnectWise Leans In to Special Alliance Partners and (Maybe) Out of Running a Marketplace
Per CEO Manny Rivelo, moreover, something agentic is coming next month. Plus: why that famous MIT survey is flawed, Channel Program’s newest product…
Oct 5
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Rich Freeman
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