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Move Over, Private Equity. Venture Capital is Investing in MSPs Too.
General Catalyst’s $74 million bet on “AI rollup” Titan is part of a growing trend. Plus: MCP for Autotask but not from Kaseya and why MSPs should fear…
Sep 14
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Rich Freeman
1
DarcyIQ Beats Kaseya to the MCP for Autotask Punch
And that’s not the only thing interesting about this AI-native MSP software maker, which helps show how hard it is for managed services platform…
Sep 14
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Rich Freeman
AI Consultants Are Coming for Your Clients, MSPs
And Breach Secure Now's Art Gross wants you to do something about it before it’s too late.
Sep 14
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Rich Freeman
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Threading the AI Risk/Reward Needle
Apr 26, 2024
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Rich Freeman
1
What’s Changing and What’s Not at Kaseya
Jan 24
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Rich Freeman
Everything You Know About Partner Programs is Wrong
Aug 9, 2024
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Rich Freeman
3
AI-Native Approaches to AI-Era Managed Services
Jul 14
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Rich Freeman
1
Agentic AI’s Scary Security Risks
May 26
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Rich Freeman
1
Managed Security’s Magnetic Appeal for Vendors
Mar 30
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Rich Freeman
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ConnectWise Has Lots of Friends in Security. It Wants Even Better Ones.
The company integrates with many security solutions but is going extra deep with a select few. Plus: N-able’s big plans for resellers and why now’s the…
Sep 7
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Rich Freeman
N-able’s Roadmap to $1 Billion in ARR Includes a Big Push into Resale
That’s one of three topics president and CEO John Pagliuca discussed recently, along with forthcoming product updates you’re reading about here for the…
Sep 7
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Rich Freeman
Bummer Alert: You’re Going to Die
Eventually, anyway. What you do between now and then will define the legacy you leave behind, and now’s a good time for busy tech entrepreneurs to start…
Sep 7
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Rich Freeman
There’s Power in Numbers for MSPs
And small providers need to consider the implications. Plus: a look at agentic AI pricing that succeeds only in demonstrating it’s a very complex topic.
Aug 31
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Rich Freeman
Doing the Math on Agentic AI Pricing
Getting it right, whether you’re an MSP or vendor, won’t be easy if you want predictable margins and a fair share of the value you’re delivering.
Aug 31
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Rich Freeman
Kaseya Wants to Sell AI Through MSPs As Well As To Them
The vendor’s new CEO has AI solutions for end users and an agent marketplace in her plans. Plus: Kaseya’s next-gen MCP interface and Cytracom’s emerging…
Aug 25
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Rich Freeman
1
Kaseya Has a Radically New MCP interface Coming
The IT management leader is the latest and biggest name yet in a string of vendors developing intuitive natural language chat and voice control planes…
Aug 25
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Rich Freeman
Cytracom’s Platform Roadmap Comes into Focus
The one-time UCaaS vendor’s evolving security risk management play involves a tightly integrated mix of vulnerability management, GRC, and SASE now, and…
Aug 25
The New Rules of Partner Programs Are Still TBD
Everyone agrees that yesterday’s programs don’t fit today’s channel. What new programs should look like is still in dispute. Plus: why N-able thinks the…
Aug 18
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Rich Freeman
2
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