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Nanites Explores Autonomous AI’s Final Frontier
It’s network management, and MSPs may never be ready for it. Plus: Why Pax8’s Agent Store launch partners bought in early and two forthcoming solutions…
20 hrs ago
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Rich Freeman
Who’s In on Pax8’s Agent Store?
Thirty named launch partners so far, most of which are taking it on faith that their vision for agentic AI in managed services will continue to mesh…
20 hrs ago
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Rich Freeman
Lexful Goes God-Mode on AI
The documentation startup aims to be the MSP world’s ultimate system of record for the age of AI. Plus: AI incrementalism from N-able and AI immaturity…
Feb 7
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Rich Freeman
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Shield Technology Partners Is Building Something Totally New in Managed Services
Oct 20, 2025
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Rich Freeman
2
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Threading the AI Risk/Reward Needle
Apr 26, 2024
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Rich Freeman
1
Mega MSPs Are Old News. Say Hello to the Mega Megas.
Jan 31
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Rich Freeman
4
Move Over, Private Equity. Venture Capital is Investing in MSPs Too.
Sep 14, 2025
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Rich Freeman
2
Distribution is Dead
Nov 10, 2025
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Rich Freeman
What’s Changing and What’s Not at Kaseya
Jan 24, 2025
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Rich Freeman
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The Little Things Add Up on AI at N-able
The business resilience vendor prefers evolution to revolution when it comes to equipping its portfolio with artificial intelligence.
Feb 7
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Rich Freeman
AI is a Growing Business Yet Risky Bet for Channel Partners
The documentation startup aims to be the MSP world’s ultimate system of record for the age of AI. Plus: AI incrementalism from N-able and AI immaturity…
Feb 7
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Rich Freeman
Mega MSPs Are Old News. Say Hello to the Mega Megas.
The very largest of the large MSP rollups are dominating the M&A landscape and poised to keep doing so. Plus: How AI maturity and security rigor impact…
Jan 31
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Rich Freeman
4
The Maturity M&A Multipliers for MSPs
AI know-how can get MSPs extra money at exit. Lax security practices are guaranteed to get them less.
Jan 31
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Rich Freeman
1
1
ConnectWise Takes the Fast Lane to AI System of Action-Hood
Acquiring zofiQ will accelerate the vendor’s escape from the dangers of selling PSA software without agentic AI functionality. Plus: Why MSPs are…
Jan 24
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Rich Freeman
4
To Build or to Buy? That is the Question Increasingly for MSPs
AI coding tools are empowering MSPs to do the once unthinkable: create tools they would otherwise have paid a vendor for all by themselves.
Jan 24
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Rich Freeman
2
Some MSPs Will Ride the AI Flywheel. Others Will Be Crushed By It.
The crushed ones will be smaller firms without the structural advantages of scale. Plus: an answer for MSPs to the high cost of tools and labor…
Jan 18
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Rich Freeman
Flamingo’s Unorthodox Plan to Turn MSP Systems of Record into Loss Leaders
It involves giving away a stack of open source managed services software but charging for AI agents.
Jan 18
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Rich Freeman
Ingram Micro’s Crawl, Walk, Run Strategy for Partner AI
The distributor plans to spend 2026 helping partners with the unglamorous prep work they must complete before going big on AI solutions. Plus: A report…
Jan 12
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Rich Freeman
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