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Threading the AI Risk/Reward Needle
There’s opportunity for the channel in AI, but also danger. Two vendors are helping mitigate the danger so MSPs can seize the opportunity. Plus: is the…
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Rich Freeman
What’s Changing and What’s Not at Kaseya
Kaseya’s Fred Voccola explains what he’ll be doing in his new job. Plus: Kaseya’s next big product news, Cytracom and AvePoint on platform, and Ingram…
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Rich Freeman
Everything You Know About Partner Programs is Wrong
CompTIA research explains why and what to do about it. Plus: ConnectWise defines platform, Atera goes “good crazy” on AI, and hackers discover brand…
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Rich Freeman
Managed Security’s Magnetic Appeal for Vendors
News last week from four vendors at three events is the latest proof that security vendors are courting MSPs hard. Plus: N-able’s plans for…
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Rich Freeman
Agentic AI’s Scary Security Risks
Now, before autonomous bots are everywhere, would be a good time to start mitigating their potential dangers. Plus: Atera Autopilot goes GA and N-able…
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Rich Freeman
Platform is the Plan at Ingram Micro
Like ConnectWise, CrowdStrike, and many others, Ingram aims to be “a platform company.” Plus: why compliance services both are and aren’t something…
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Rich Freeman
Which Marketplace? Wrong Question.
Actually, everyone in the channel should think hard about which online marketplaces they use. But maybe not as hard as IT providers in particular think…
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Rich Freeman
Has Atera Gone Full Agentic?
A look at its autonomous AI-based IT management service suggests it has. Plus: Hints about two big forthcoming announcements from Syncro and new…
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Rich Freeman
The Mega MSPs Are Coming
They’ll be fearsome competitors for smaller peers, but not unbeatable. Plus: SaaS Alerts thinks beyond Microsoft 365 and Pax8 adds payments to its…
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Rich Freeman
Why Distributors Are Steering MSPs Toward Microsoft Copilot
Top distis say there’s money to be made—now—on Microsoft and AI. Plus: how ePlus is monetizing AI services and why Storage Guardian wants MSPs thinking…
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Rich Freeman
Kaseya’s Not-So-Unspoken Partner Compact: Longer Contracts, Lower Prices
It’s a deal the company discussed at its DattoCon event along with networking, AI, and a mysterious forthcoming something set to “fundamentally alter…
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Rich Freeman
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Thoma Bravo Speaks
The private equity giant opens up about how it does business and why. Plus: a theory about why so many vendors are laying off employees and 1Password…
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Rich Freeman
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