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Shield Technology Partners Is Building Something Totally New in Managed Services
It fuses software, services, and a ton of venture capital under one roof. Plus: Pia’s careful progress toward agentic AI for MSPs and more reasons to…
 • Rich Freeman
Mega MSPs Are Old News. Say Hello to the Mega Megas.
The very largest of the large MSP rollups are dominating the M&A landscape and poised to keep doing so. Plus: How AI maturity and security rigor impact…
 • Rich Freeman
Threading the AI Risk/Reward Needle
There’s opportunity for the channel in AI, but also danger. Two vendors are helping mitigate the danger so MSPs can seize the opportunity. Plus: is the…
 • Rich Freeman
Move Over, Private Equity. Venture Capital is Investing in MSPs Too.
General Catalyst’s $74 million bet on “AI rollup” Titan is part of a growing trend. Plus: MCP for Autotask but not from Kaseya and why MSPs should fear…
 • Rich Freeman
Treeline is Different
It’s easier to describe what the a16z-backed MSP isn’t than to capture what it is, other than very interesting. Plus: Torq’s security system of record…
 • Rich Freeman
Distribution is Dead
And long live the intelligent platform, says Ingram Micro. Plus: Why Ingram and Pax8 respectfully disagree on agentic marketplaces and why relationships…
 • Rich Freeman
What’s Changing and What’s Not at Kaseya
Kaseya’s Fred Voccola explains what he’ll be doing in his new job. Plus: Kaseya’s next big product news, Cytracom and AvePoint on platform, and Ingram…
 • Rich Freeman
AI-Native Approaches to AI-Era Managed Services
A growing crop of startups is reimagining rather than merely automating MSP workflows. Plus: vibe flowing from Rewst, “big stuff” from Huntress and…
 • Rich Freeman
Everything You Know About Partner Programs is Wrong
CompTIA research explains why and what to do about it. Plus: ConnectWise defines platform, Atera goes “good crazy” on AI, and hackers discover brand…
 • Rich Freeman
Shield Technology Partners is Building the Palantir of Managed Services
And with direct help from OpenAI, no less. Plus: How Evergreen Services Group plans to go AI native and how MSPs are navigating the AI backlash.
 • Rich Freeman
Agentic AI’s Scary Security Risks
Now, before autonomous bots are everywhere, would be a good time to start mitigating their potential dangers. Plus: Atera Autopilot goes GA and N-able…
 • Rich Freeman
There’s Money in AI. There’s Profit in Vertical AI.
Vendors, solution providers, and MSPs are proving it. Plus: Slide’s contrarian take on platforms and how GoTo and AVANT are approaching telco/IT channel…
 • Rich Freeman
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