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Treeline is Different
It’s easier to describe what the a16z-backed MSP isn’t than to capture what it is, other than very interesting. Plus: Torq’s security system of record…
Apr 6
•
Rich Freeman
3
Can AI Governance Tools Close the AI Governance Gap?
Tools are more often the scapegoat than the issue when MSPs encounter business problems. AI governance may be an exception.
Apr 6
•
Rich Freeman
What Does a Security System of Record Look Like? Maybe Like Torq.
The company offers a platform of platforms with interesting lessons to teach MSP security vendors.
Apr 6
•
Rich Freeman
March 2026
RSA Conference 2026: New Threats, New (and Very Old) Countermeasures
The answer to agentic threats, experts say, is a mix of agentic defenses and plain old prevention. Plus: Security platforms still rule despite AI and…
Mar 30
•
Rich Freeman
2
Three Final Insights from RSAC 2026
It’s still all about platforms, fear not the security SaaSpocalypse, and it takes AI plus people to get partner programs right.
Mar 30
•
Rich Freeman
What Will It Take to Move the Numbers on Women in Cyber?
Thoughts on drawing more women to cyber from the only woman I interviewed at RSAC.
Mar 30
•
Rich Freeman
Closing the AI Governance Gap
It’s strangely—and dangerously—huge among MSPs at present. Plus: A new outsource everything option for MSPs and the AI-heavy startup cohort coming to…
Mar 23
•
Rich Freeman
1
Evidence From ConnectWise That Everyone in Startup Land Is All-In On AI
Early applicants to this year’s PitchIT contest for ConnectWise-compatible startups include a lot of sometimes vaguely self-described AI vendors.
Mar 23
•
Rich Freeman
Want in on AI Fast, MSPs? Maybe You Should Outsource Everything Else.
MSP-as-a-Service from Summit Holdings aims to offer MSPs an easy way to free up time for AI innovation by outsourcing traditional device, network, and…
Mar 23
•
Rich Freeman
AI’s Complex. Peter Drucker Has the Answer.
Management basics are the key to weathering the AI transition successfully, according to GTIA. Plus: how the power of community links Slide’s Series B…
Mar 16
•
Rich Freeman
2
MSP Well Offers a Helping Hand Out of the IT Pressure Cooker
A newly launched non-profit community is striving to connect members of the managed services ecosystem to mental health resources.
Mar 16
•
Rich Freeman
1
Slide’s Liftoff is as Much about Culture as Tech
The BCDR startup’s $70 million Series B funding round and rocketship path to 1,000 MSP partners says a lot about the degree to which doing right by…
Mar 16
•
Rich Freeman
1
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