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ConnectWise Gets Real
The industry giant used its recent IT Nation Connect event as a trust rebuilding opportunity rather than chest-thumping exercise. Plus: why TD SYNNEX is…
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Rich Freeman
TD SYNNEX Turns the Partner Volume Up to Eight
The company’s latest investments in community are designed to combine the scale of a broadline disti with the kind of face-to-face relationships that…
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Rich Freeman
Distribution is Dead
And long live the intelligent platform, says Ingram Micro. Plus: Why Ingram and Pax8 respectfully disagree on agentic marketplaces and why relationships…
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Rich Freeman
Pax8 Believes in Agentic Marketplaces. Ingram Micro Doesn’t.
The respectful difference of opinion concerns the viability of ready-made AI agents. There's a lot of money on the line for whoever gets it right.
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Rich Freeman
Boo! MCP is a Security Frightmare
The new standard for connecting AI to data is very useful and very risky. Plus: how Mizo, Theo, and PartnerGPT are bringing AI to MSPs and Sophos’s…
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Rich Freeman
PartnerGPT and ChannelGTM Try Sponsorships Versus Subscriptions
The new AI assistants for MSPs are using the same monetization scheme OpenAI is exploring.
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Rich Freeman
Mizo Wants Agents and Humans in Healthy Relationships
The AI-native software maker for MSPs expects technicians and agents to work side by side for many years to come.
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Rich Freeman
Theo Gets Into the AI Nitty-Gritty
A new AI-for-MSP startup touts its insider's familiarity with LLMs as a competitive differentiator.
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Rich Freeman
Sophos Takes the Next Step on Secureworks
The vendor's new identity threat detection and response solution is the first instance of a Secureworks solution being fully integrated into the Sophos…
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Rich Freeman

October 2025

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