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Business-to-Business is Still Person-to-Person in the Age of AI
Which is why relationships loom as large as platforms in Ingram Micro’s competitive strategy. Plus: Why hyperscalers are more friend than foe for distis…
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Rich Freeman
Hot Take: AvePoint, Cytracom, and the Platform Play in Managed Services
What two seemingly unrelated acquisition announcements this week say about the importance of platforms for MSPs and vendors who sell to them.
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Rich Freeman
3:27
Platform is the Plan at Ingram Micro
Like ConnectWise, CrowdStrike, and many others, Ingram aims to be “a platform company.” Plus: why compliance services both are and aren’t something…
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Rich Freeman
Hot Take: Kaseya’s Data on Cloud Today and AI Tomorrow
What figures about cloud computing from Kaseya’s latest MSP research tells us about the future of AI, for SMBs and beyond.
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Rich Freeman
3:51
Happy Days Are Here Some More!
New data from CompTIA suggests 2025 will be a good year for IT, a better year for IT service providers, and a better year yet for AI service providers…
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Rich Freeman

December 2024

MSPs Love Platforms
And everyone from CrowdStrike to Kaseya to HaloPSA, it seems, knows it. Plus: a venture capital unicorn and more discouraging data on tech industry…
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Rich Freeman
The Agents are Coming
And they’ll make MSPs in particular either incredibly efficient or obsolete. Plus: Pia’s progress on AI for MSPs and Helpt’s plan to scale the human…
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Rich Freeman
Hot Take: TeamViewer Buys 1E
What TeamViewer’s $720 million acquisition of digital employee experience vendor 1E says about the present and future of fully autonomous, AI-powered IT…
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Rich Freeman
4:01
Bursting the Outcome-Based Pricing Bubble
It would be great if all software was billed like AI is. Don’t count on it happening. Plus: what startups can learn from Senteon and three AWS re:Invent…
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Rich Freeman
Hot Take: Ingram Micro and AWS Double Down on Marketplace Collaboration
A newly announced strategic collaboration agreement between Amazon Web Services and Ingram Micro is the latest example of how distributors are adapting…
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Rich Freeman
4:59

November 2024

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