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AI-Native Approaches to AI-Era Managed Services
A growing crop of startups is reimagining rather than merely automating MSP workflows. Plus: vibe flowing from Rewst, “big stuff” from Huntress and…
 • 
Rich Freeman
Devicie Aims to Automate Intune
The youthful vendor makes software designed to help MSPs benefit from using Microsoft’s Intune platform without putting in the effort that normally…
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Rich Freeman
Rewst Adds Vibe Flowing
The addition of genAI natural language prompting to the RPA vendor’s platform expands its total addressable market to MSPs without RPA know-how.
 • 
Rich Freeman
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Threading the AI Risk/Reward Needle
 • Rich Freeman
What’s Changing and What’s Not at Kaseya
 • Rich Freeman
Everything You Know About Partner Programs is Wrong
 • Rich Freeman
Agentic AI’s Scary Security Risks
 • Rich Freeman
Managed Security’s Magnetic Appeal for Vendors
 • Rich Freeman
Platform is the Plan at Ingram Micro
 • Rich Freeman
Huntress Has “Big Stuff” Coming with Microsoft
How big remains top secret, but we do have hints.
 • 
Rich Freeman
Barracuda’s Latest Platform Plays
BarracudaONE, the vendor’s answer to the security segment’s platformization craze, now includes outsourced vulnerability management and Entra ID backup.
 • 
Rich Freeman
Bonus Post: As I Was Just Going to Say…
I’m back after a six-week absence with belated thoughts about ConnectWise, Coro, Sherweb, and SIEM solutions. Plus: some deeply inadequate words about…
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Rich Freeman
It’s All About Scale at ConnectWise
Growing as far and fast past $1 billion in revenue as possible is the common thread unifying much of what Manny Rivello has been up to since becoming…
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Rich Freeman
The Great SIEM Schism
Vendors have surprisingly strong feelings about whether MSPs serving SMBs need SIEM solutions or are pretty much always better off with XDR and MDR.
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Rich Freeman
Alan Weinberger, R.I.P.
A few deeply inadequate thoughts about a channel legend and the legacy he leaves behind.
 • 
Rich Freeman
Coro Keeps it Simple
A simple platform and simple new partner program are key elements in the security vendor’s plan to add a lot more MSPs to its channel.
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Rich Freeman
Sherweb’s Value-Added Marketplace Plan
Going deep on security is the company’s strategy for standing out in a diverse packed, diverse and fast-growing competitive scene.
 • 
Rich Freeman
Agentic AI’s Scary Security Risks
Now, before autonomous bots are everywhere, would be a good time to start mitigating their potential dangers. Plus: Atera Autopilot goes GA and N-able…
 • 
Rich Freeman
Channelholic
Channelholic
News, insights, and analysis for people with an insatiable appetite for all things MSP and SMB channel.
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