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MSPs Explore the Agentic Frontier
Microsoft calls agentic AI leaders “Frontier Firms.” Are MSPs among them? Plus: a new community at TD SYNNEX, where Sophos is investing in channel, and…
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Rich Freeman
TD SYNNEX Unveils the Missing LINK
The distributor’s new PartnerLINK community is designed to foster go-to-market collaboration via trust-based relationships.
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Rich Freeman
Cavelo’s Brand Building Strategy for Attack Surface Management
Big businesses have many options in attack surface management. Cavelo aims to be one a precious few for MSPs.
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Rich Freeman
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What’s Changing and What’s Not at Kaseya
 • Rich Freeman
Threading the AI Risk/Reward Needle
 • Rich Freeman
Everything You Know About Partner Programs is Wrong
 • Rich Freeman
Managed Security’s Magnetic Appeal for Vendors
 • Rich Freeman
Platform is the Plan at Ingram Micro
 • Rich Freeman
Which Marketplace? Wrong Question.
 • Rich Freeman
Big (But Not Surprising) Plans from the New Channel Chief at Sophos
Not surprising to Channelholic readers, anyway, who know well why ecosystems, marketplaces, and MSPs loom large in Chris Bell’s thinking.
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Rich Freeman
Fear Itself
Tariff and economic anxieties are slowing IT industry growth. Plus: Xurrent takes on service management for mature MSPs and GTIA says partners are more…
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Rich Freeman
There’s No ServiceNow for MSPs. Xurrent Aims to Close That Gap.
The IT service management newcomer is in the early stages of building an integrated, multi-function solution for MSPs that have outgrown their PSA…
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Rich Freeman
Nerdio’s Not-So-Secret Success Formula
Product discipline and obsessive attention to customers, the company says, are what landed it in unicorn territory. Plus: Shadow AI data from Auvik and…
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Rich Freeman
Will Shadow AI Make SaaS Management Mainstream?
Data from Auvik exposes unauthorized AI use at work, and gives MSPs the reason they need to take SaaS management seriously.
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Rich Freeman
Early Days in Navigating Tariffs
Thoughts from HP on supply chain readiness. Advice from ConnectWise and Kaseya for anxious MSPs.
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Rich Freeman
There’s Money in AI. There’s Profit in Vertical AI.
Vendors, solution providers, and MSPs are proving it. Plus: Slide’s contrarian take on platforms and how GoTo and AVANT are approaching telco/IT channel…
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Rich Freeman
Slide Says No to Platform
At a time of nearly universal faith among software makers in multi-function platforms, former Datto CEO Austin McChord’s new company is betting on…
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Rich Freeman
GoTo’s Still Waiting for Channel Convergence
And so is everyone else, despite moves by MSPs into communications and moves by communication partners into IT services.
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Rich Freeman
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Channelholic
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