Devicie Aims to Automate Intune
The youthful vendor makes software designed to help MSPs benefit from using Microsoft’s Intune platform without putting in the effort that normally requires.
Devicie, like another company I’ve written about recently named Cyft, is pursuing an AI-era future for device management. Spun out of an Australian MSP in 2019, the company makes software designed to help MSPs benefit from using Microsoft’s Intune platform without putting in the effort that normally requires.
“We’re not trying to be a tool,” says Colin Britton (pictured), Devicie’s COO. “What we’ve always been looking to do is provide an automation layer and a more holistic approach to managing Intune.”
The system either implements policies you’ve defined automatically or suggests pre-validated policies for you. Then it reports on compliance with those policies and auto-remediates deviations. Additional app management functionality augments Intune’s relatively limited testing, patching, and deployment features for third-party and custom software.
The result, according to Britton, is a system that does for MDM what MDR does for EDR. “We’re like your MDR for Intune,” he says, only in-house and fully automated.
The target market is both smaller MSPs with limited bandwidth and larger ones with massive responsibilities. “If you’re an MSP with tons of technicians or upwards of a hundred tenants, there’s no way you know what’s going on in all of your Azure instances all the time,” Britton observes. “You need a management platform to really help do that.”
Insight Partners, the private equity firm with stakes in Kaseya, SentinelOne, and Veeam, among others, invested $14 million in Devicie three years ago and an unspecified additional sum this April. The company’s using that money to build out a U.S. go-to-market team in the near term and develop Cyft-like autonomous management capabilities in the longer term.
“Most people’s automation at this point, and ours included, is about doing repetitive tasks in a reliable and consistent manner,” Britton says. In the future, by contrast, Devicie will proactively inform technicians that it’s found previously unknown apps and offer to support them.
“The technician can say, ‘yes, put them under management,’” Britton says.
Distributed by TD SYNNEX already, the system will soon be available on the Pax8 marketplace as well.