Including the maybe, who knows prospect of complete displacement. Plus: Why a deal Dave Sobel negotiated with Karl Palachuk is good news for the MSP spirit of community.
Brilliant analysis on the SoR vs SoA split. That Day AI quote about owning all the support tickets really ilustrates how fast the moat can erode once a systm of action starts siphoning data. I saw this exact dynamic play out with a client's vendor stack last year, where the operational layer slowly became the source of truth.
Brilliant analysis on the SoR vs SoA split. That Day AI quote about owning all the support tickets really ilustrates how fast the moat can erode once a systm of action starts siphoning data. I saw this exact dynamic play out with a client's vendor stack last year, where the operational layer slowly became the source of truth.